What is Required of Our Suppliers
To realize the "Basic Philosophy of Material Procurement", JR Central principally demands, for example, following, as to the each item below of our suppliers:
1Procurement prioritizes the maintenance of safe and reliable transportation
- Through awareness of safe and reliable transportation in the railway business
2Procurement of high quality materials
- Efforts contributing to maintaining and improving quality
(e.g. acquisition of ISO9001 certification) - Efforts for reducing weight and size as well as savings on maintenance
- Efforts for improving quality together with JR Central
- Proposals to JR Central for new technologies
3Procurement of materials at reasonable prices
- Pursuit of cost reductions premised on safe and reliable transportation
- Reductions in total cost including maintenance and management
4Suppliers possessing a supply system capable of strictly adhering to contractual deadlines
- Strict adherence to contractual delivery deadlines for railway materials supporting safe and reliable transportation
5Suppliers capable of building a continuing and stable business relationship
- Continuing supplies of materials
- Provision of information and suggestions for substitutes when supply is not available
6Suppliers capable of supplying satisfactory after-sale care regardless of whether such service is needed during normal or emergency times
- Reliable performance of maintenance and other after-sale care
- Establishment of systems for prompt inspection, investigation and other such services to address initial defects, failures or malfunctions
(e.g. dispatching technicians, analyzing the cause of a failure or malfunction, delivering replacement items, providing progress reports, etc.)
7Suppliers capable of adapting to diverse usage environments
- Meticulously adapting to required specifications, which differ depending on usage environments
8Establishment of a satisfactory communication framework
- Proactively providing proposals to JR Central for improving quality and reducing cost
- Establishment of a relationship of trust with JR Central through communication
- Establishment of internal framework for engaging in sufficient communication with JR Central
9Appropriate handling of information
- Establishment of a system for managing important information (patent information, operation and maintenance information, etc.)
10Fair and equitable transactions
- Expeditious submission of documentation required for material transactions
- Active cooperation in technical tests, etc. required for material transactions
11Suppliers that give consideration to reducing the environmental burden
- Proactive use of environmentally-friendly railway materials and packing materials
- Extension of product life and reduction in maintenance
- Promotion of development of energy-saving equipment and reduction in weight and size
- Raising awareness of environmental management including the introduction of environmentally-conscious standards and programs
(e.g. acquisition of ISO14000 certification) - Provision of information about material components, recycling, and disposal methods
12Compliance with relevant laws and regulations
- Thorough compliance with laws and regulations
- Respect for human rights
- Rejection of relationships with anti-social forces
13Providing and updating website information on procurements
- Understanding the information which JR Central provides